Real engineers and operators read every brief. Expect a reply within one business day, with concrete next steps — not a generic discovery deck.
The answers we give every founder, operator, and CTO before they sign.
For retainers, usually within 1–2 weeks. For custom builds, kickoff is typically 2–4 weeks after a signed SOW depending on the team we're staffing.
Yes. Ecommerce management retainers are month-to-month with a 30-day rolling cancel. Custom builds are project-based with milestone payments.
Often. We embed engineers, designers, or operators into your existing tools (Slack, Linear, GitHub, Shopify Admin) as if they were on your team — without traffic-cop project management.
Yes. We build heavily on Shopify and Shopify Plus, but also Medusa, Next.js Commerce, and fully custom storefronts. We will tell you when a custom stack is the wrong choice.
You own everything we build for you, including IP, repos, and infrastructure. We document setup so you can move on without us at any point.
